When you think about difficult audiences, do you envision an audience in an auditorium with you speaking on the stage? Well, you don't have to be a formal public speaker to encounter a difficult audience.
Your audience includes your co-workers, employees, management and vendors. When you're dealing with so many different personalities it's inevitable that there will be conflict. Here's where trained public speakers have an advantage - the skills that are used to handle a difficult audience also apply when you're communicating one-on-one.
But what if you can prevent conflicts in the workplace? That's even better. Nobody has a 100% conflict-free life, but many conflicts can be averted when you understand yourself and others.
The unexamined life isn't worth living." -Socrates
The first step in managing a difficult person or situation is to understand how you're wired. What is your natural behavioral style? This is the way you communicate easily without much conscious effort. It's like being right handed. You don't think about it. When you meet a person or audience who has the same behavioral style as you, communication happens more easily.
But what happens when you encounter people who are your opposite? This is when an audience may be perceived as difficult. It would be great to have a tool that would help you recognize different behavioral styles so you know how to communicate effectively.
The DiSC Behavioral Profile can help you do that quickly and simply. The DiSC Behavioral Profile identifies your natural communication style, shows you how to recognize different styles, and gives you the tools for managing those differences.
In other words, you'll learn to speak their language and have greater influence, better communication, more understanding, and less stress.
Most often, conflicts happen because of differences in style; you're talking apples, they're talking oranges.
This can happen when you're giving a presentation to a group. For example, too often, technical people give too much detail to senior management. Or, a sales presentation lacks the level of data and evidence preferred by a scientific audience.
By knowing how others are wired, you can predict the commonalities you'll share, you'll be able to predict the conflicts that may arise, and you'll have a strategy to compromise.
Wow... Just signed on to take the DISC program with Diane and she helped me learn how to communicate with style!! Diane was simply amazing and her suggestions were 'spot on'. No one should miss this opportunity!"
-A. Weidberg
Don't know which style you are? Want to know more about DiSC? Contact us and ask for a free sample report.