It's amazing how many business people lose credibility by the way they speak! Even people in leadership positions undermine themselves with weak language and non-words (um, you know, basically.) Young professional women in their 20s and 30s can sound like Valley Girls in the office. I continue to get calls from companies asking me to help their people develop executive presence. Even parents are emailing me about their child's Valley Girl talk.
Catch my interview in this month's Fast Company magazine to learn more: