Seth Godin: A Knockout Public Speaker

Last month I heard Seth Godin speak at the Small Biz Summit in New York City. He was there to promote his new book, Linchpin. It was the first time I'd heard him speak and he blew me away! I turned to my friend and said, "Now that's a professional speaker!." What was it about Seth's presentation that was so exciting?First, he had a very challenging room set-up. It was two rooms in one divided by a wall with the stage angled between both audiences. The two audiences could only see part of the other room of people. Yet, as a masterful public speaker, Seth pivoted between the two groups with ease never losing the connection.

His energy and enthusiasm never waned. He was so passionate about his subject that we hung on his every word.

But he didn't rely on energy alone.There was substance combined with the sizzle. His message warned us that complacency in our businesses or careers would render us obsolete. This was based on trends that he studied.

The final reason he captured and kept our attention was his PowerPoint. Yes, PowerPoint. Every slide was a picture. We couldn't dismiss him and read the slides. Like a good ad, the visuals flashed before us with each point burned into our brains.

We left his presentation informed, entertained, motivated, and inspired. Each person received a complimentary copy of his book. And the greatest gift was the gift of himself. He stayed behind to sign each book. Public Speaking Lessons Learned: Work the room Be entertaing Engage the audience Energy and passion sell Choose visual images over words Deliver a message with substance Offer a gift Stay behind to talk

Shame On Nike

After seeing the Nike commercial of Tiger Woods several times I started thinking about the impact on you- the audience and what that means for your presentations. The pundits loved the ad. They thought it was a piece of brilliant advertising. I did not! Am I alone in this opinion? Here's how that ad impacted me. [youtube=http://www.youtube.com/watch?v=5NTRvlrP2NU]

I thought it was manipulative, contrived,and downright creepy to hear the voice of Earl Woods from the grave. It was manipulative and contrived because Tiger became a willing actor in the ad. He stood in front of the camera and made a remorseful face. It wasn't authentic. It also seemed humiliating. Once again, we don't see the real person; just an image of what Nike thinks Tiger needs to project. Nike wants to keep his endorsement without alienating the public. So they used his father to chastise him as if to say, Nike doesn't approve of his behavior. People see through this.

What was more effective for me was the Jimmy Kimmel spoof of the ad. It made me laugh out loud and it delivered the same message- Tiger's behavior was not okay.

[youtube=http://www.youtube.com/watch?v=MA1RubbZphg]

When speakers act instead of relating;when presenters speak from a script instead of from their hearts, they lose their authenticity. And that's when they lose their audience. If you make a mistake, acknowledge it and go on. If you're not perfect, so what? When we try to "get over" on our audience we're insulting them. People see through phoniness.

Be real, Be sincere, Be you.

Life is a Presentation and Passover is No Exception

I continually tell audiences that life is a presentation and that everybody is a public speaker. Here's an example of how speaking skills can impact your personal life. What to do when your wife complains your Seder is boring and your story of the Jews' freedom from bondage is as long as Cecil B deMille's movie "The Ten Commandments?" You get a coach and she doesn't even have to be Jewish.

Tired of his wife's criticisms every Passover, a man I'll call Burt, hired me to help him with his Seder presentation. Being Christian I had to do a quick study of the Haggadah,(the guide for conducting a Seder containing prayers and songs). With not a moment to waste, we got down to work.

We began paring down his story and I showed him how to tell it in an animated voice. He needed to shift from being a lecturer to an emcee. Then we created index cards with one sentence descriptions of each Seder food to be read by guests. Each of the ten plagues were also written on cards for the children to recite, followed by the refrain of a group song that each of the ten tables would sing.

The key to a successful presentation is to engage the audience. Group participation raises the energy level and keeps peple interested and engaged.

The Seder will be held on March 30th at a New York City restaurant. The Indian chef has learned to cook Jewish food with a unique blend of Indian spices. I look forward to attending the Seder and hearing the new and improved presentation.

Finding the Funny Fast

Did you hear the one about the elephant who walks into a psychiatrist's office?... If you've ever been challenged finding your funny bone, you need to read Jan McInnis' book, Finding the Funny Fast.Humor is so important in a presentation. Laughter bonds you to the audience, breaks the ice, releases tension,and makes people feel good! And according to Jan, you'll get more favors if you make people laugh.

But if you're a recovering serious person like me, you may wonder if you're capable of being funny. Jan McInnis believes anyone can be funny once you know the formula. Finding the Funny is a quick read chock full of simple ideas for crafting jokes. The secret formula for finding humor is to ask questions. She observes her environment and notices what's missing or what stands out. She then asks herself, "What if it wasn't there?" "What's good about it?" She then creates lists of fun lines that answer the questions.

In a nutshell,writing jokes is about saying out loud what the audience is thinking and making connections between the environment and their experience. She uses analogies, stereotypes, and common assumptions to "get to the funny fast." Jan can write 15 jokes in two hours and believes creating humor doesn't have to be laborious.

The most memorable speakers and ads are the ones that are funny. This book is a great investment. I can't wait to try her techniques in my next speech.

www.theworklady.com

Give a Knockout Acceptance Speech

When you're an award winner or an honoree you might be expected to give an acceptance speech. Most speakers ramble or speak too long. Take a lesson from Sandra Bullock's Academy award acceptance speech for The Blind Side and notice the elements that make it effective. Start with a humorous opening line. "Did I really earn this or did I wear you out?"

Acknowledge the competition. Sandra spoke to each of the nominees by name and said what she appreciated about them.

Thank the people who gave you the award and helped you to achieve your goals. Sandra thanked the family who provided the story, the people who made the film, and people who showed her support.

Make it personal. She talked about what the film was about for her and thanked all the mothers who take care of children. She skillfully transitioned into thanking her mother and her husband.

End with a thank you and exit the platform. Commit to ending on time.

[youtube=http://www.youtube.com/watch?v=RNBkx6henLg]

Make Your Training Fun and Memorable

Are you still stuck in lecture mode? Don’t get me wrong. We all have to convey information. But after seven minutes or so, the brain starts to drift. Lecturing, along with reading, are the most passive and least effective forms of learning.

Make learning active! By involving your audience and getting them moving they'll understand and retain the information better and longer.

If your audience is falling asleep, side-talking, or can’t remember what you just said it’s time to turbo-charge your training seminars.

Here are some alternatives to lecturing and tips to accelerate learning:

Understand how people learn. Learning styles may be either visual, auditory, kinesthetic, or cognitive. People may be global, needing the big picture, or linear, needing a logical, detailed approach. Make your learning active and varied and you will capture all the styles.

Tell stories. Create a skit or story to explain a concept. Try setting it in a fairy tale or in King Arthur’s Court and substitute your business concepts. Once upon a time there was a knight who wanted to get to King Arthur’s castle. So he asked the wizard of communication “What is the secret of leadership?

Take Your Meetings to a New Level with Facilitation Techniques

Do your meetings fall flat? Do you have difficulty getting a discussion going? Do discussions go off track? Leading a meeting requires more than good presentation skills. When the purpose is to get information and opinions from others it's imperative to have good facilitation skills. There is a process to asking good questions and eliciting participation from everybody.Learn four facilitation techniques from this brief video.

[youtube=http://www.youtube.com/watch?v=MwZ0JieO9MQ]

Jobs, Obama Say, “Welcome To My World!

Ruth Sherman recently wrote an article for Fast Company comparing the presentation styles of Steve Jobs launching the iPad and Barack Obama giving the state of the union address. Their styles are different but they each have their own strengths. Read what Ruth had to say in this interesting article. http://www.fastcompany.com/blog/ruth-sherman/lip-service/jobs-obama-say-welcome-my-world?1264802296

Press Release: Women in Power: Are You Living On Purpose?

Westport, CT (1/21/2010): Diane DiResta, top speaking strategist and founder and CEO of DiResta Communications, a communication skills consulting company, was invited to be one of four panelists, all successful women entrepreneurs, at the Women in Power networking event on Wednesday at the Westport Woman's Club. DiResta and fellow panel members discussed how to increase passion in the areas that matter most to business - Business Planning, Communications Impact, Financial Strategies, and Networking that works. The theme was "Living on Purpose: The Foundations for Successful Business Building in Today's Market." Halfway through the program, DiResta directed the 200 women in the audience to spend three minutes networking with each other. Soon the hall was abuzz with purposeful conversations and exchanges of business cards. The exercise was so successful that WIP member-moderator Lisa Wexler, an attorney-turned radio personality, was challenged to end it. "Women are excellent networkers," DiResta remarked.

Lisa Wexler, Women In Power member, moderated the session. Other panelists were: Kathy Caprino, Founder and President of Ellia Communications, Anne Evans, District Director, US Department of Commerce, and Kathy McShane, Founder and CEO of The Kendrew Group.

As CEO of DiResta Communications, Inc., Diane DiResta has trained spokespersons in sports and entertainment such as NBA players and Vanna White, as well as physician spokespersons representing pharmaceutical companies who want to communicate with maximum impact — whether face-to-face, in front of a crowd, or from an electronic platform. In addition to her corporate clients, DiResta developed a Confidence Class for seventh grade girls in Staten Island for two years. “I can’t think of a better investment than to invest in communication and we need to start early,

The Biggest Mistake in Sales Presentations

So what do you think is the biggest mistake in sales presentations?

  • Selling features instead of benefits?
  • Talking too much and not listening?
  • Not knowing the product?

In a recent presentation, Ron Karr, of Karr Associates, Inc. and author of Lead, Sell or Get Out of the Way, asked the audience, "What are you selling?" People responded by calling out their products and services. Ron went on to say that one of the biggest mistakes in sales is selling the "how" instead of the "what". "You're selling outcomes", declared Ron. He challenged the audience to get clear about the outcomes their audience or clients receive from them. The outcome he presents to his audience is to "sell more in less time." He went on to explain, "Most people spend 70% of their time talking about what they do when they should be spending 60% of their time in first impressions and qualifying.

As with all presentations, it first begins with mindset. How do you think of yourself in relation to your audience? Are you an expert? A peer? A trusted adviser? Ron recommended that people begin to position themselves as a resource. Selling is self-focused but a resource is customer-focused.

Whether you're selling a product, or giving a status update, good presenters live by WIIFM-What's in it for me? They know that the audience cares only about one thing-their own self interests. In other words, it's all about outcomes.

http://www.amazon.com/Lead-Sell-Get-Out-Way/dp/0470402180/ref=sr_1_1?ie=UTF8&s;=books&qid;=1263764153&sr;=8-1

911 for Speaking Bloopers

If you've ever seen the outtakes of a movie or TV show, it can be quite funny. The actors make mistakes and then they laugh about it. But what about public speaking bloopers? Suddenly it doesn't seem so funny. I watched a man give a presentation with his fly open. Another presenter had the slides in the wrong order. President Bush frequently mispronounced words. And I once knocked over a cup of coffee while giving a seminar!

We're going to make mistakes. That's a given. But how you handle the mistake is what counts. What's your recovery strategy? I ask my audiences to think of their worst fear. One person was afraid she'd trip over a wire on the stage. So, imagine it actually happening. What could you do to recover?

How about saying... "I want you to know I've been practicing that entrance for weeks."

Or you could say... "Never let it be said that I don't know how to make an entrance."

Or... "Now that I have your attention..."

One motivational speaker had to contend with a fire in the middle of his speech. He led his audience to the parking lot, stood on a car, and continued his speech. If companies and cities can have disaster recovery strategies, so can you. Develop a list of one-liners that you can put in your toolbox and you'll be prepared for any situation.

Presentations That Lose Business. What Was Google Thinking?

Good presenters get better jobs, receive promotions, make more sales and get more business. They also build a strong brand reputation. Consider Steve Jobs of Apple.He uses the platform to launch his new products to an audience that's engaged, excited, and eager to hear his message.

Now consider the launch of Google's new Nexus 1 phone. Here was an opportunity to create buzz for the new technology with their presentation. Instead of opportunity, the company became the target of much ridicule. Why? Because of their presentation. It takes seven seconds or less to make a first impression and the visual impact was immediately negative. The presenter used an overhead projector. Why would anyone use an outdated way of presenting when they are touting the newest technology? This was a disconnect for the audience. In addition, the presenter appeared nervous and dispassionate.

When launching a new product, companies must choose the best presenters. Speakers who are confident, dynamic, and passionate sell products. The impact of the presentation was negative. News shows mocked the presentation and this affected the brand reputation.

Whether you're launching a product, seeking funding, or pitching business your communication must be congruent. And be sure to put your very best presenter forward!

Mastermind Your Way to Speaking Success

As I attended my monthly mastermind group this morning I had a realization. It's no wonder people have difficulty enhancing and sustaining their speaking skills. They try to go it alone.Yes, they may take a class or sign up for a coaching session. Maybe they read Knockout Presentations. But if you don't use it you lose it.

The best way to commit to being a better speaker is accountability. This is where a mastermind group comes in. Why not get two or three friends or associates and form a speaking mastermind? Members should be like-minded people who want to work on their skills. They should also be willing to give honest and balanced feedback. Most importantly, each person would set goals and the group would hold them accountable.

One goal may be to practice more often. If you don't have the opportunity you can join toastmasters.

http://www.toastmasters.org

Commit to a date and do it. If you have a group to report to, you are more likely to take action.

A mastermind group can be formed for all kinds of communication and workplace goals. The key is to keep it small, appoint a facilitator or leader, have an agenda, and show up for meetings. Groups are powerful for helping you advance your goals.

To learn more about forming a mastermind group I recommend the book Meet and Grow Rich by Joe Vitale and Bill Hibbler. http://www.amazon.com/s/ref=nb_ss?url=search-alias%3Daps&field-keywords;=mastermind+and+get+rich&x;=7&y;=16

There is no substitute for professional coaching but at some point it will end. You can continue to develop and advance your speaking goals by starting your own mastermind group. You don't have to go it alone.

Make it happen in 2010!

How Long Should A Presentation Be?

I hear this question frequently. In fact, I was interviewed by WNAV-AM 1430 news talk radio in Baltimore this morning. The question about timing came up there as well.When it comes to creating a speech, less is more. The audience will actually remember more of a shorter, more concise speech.

The ability to get your point across clearly, concisely, and quickly is an advantage for any speaker. I tell my audience to always have a short version of their speech. If you have a one hour presentation, be sure you can deliver a 10 minute version. If your time is cut short, you'll still be able to deliver a powerful message.

Watch how Steve Jobs cut a 90 minute keynote into a 60 second speech. Do you remember the points? You bet.

[youtube=http://www.youtube.com/watch?v=Yz1-cPx0cIk]