It's World Voice Day - Do You Have a Voice?

Do you have a voice? Voice matters. Everyone has a right to express their voice. But you can't do that if you've lost your voice.  It's World Voice Day, a day dedicated to the care of the voice. You use your voice everyday and vocal misuse and abuse are not uncommon. Follow these tips for  a healthy voice.

Vocal Hygiene Tips

• Don't struggle to speak above loud noises.
• Avoid dairy products 24 hours before a long speech.
• Use abdominal breathing.
• Read more vocal hygiene tips here.

Avoid Vocal Fry

Vocal fry is a phenomenon that is taking off around the nation. Watch my interview with Nancy Redd on HuffPost Live to hear what it sounds like:

Even NPR broadcasters have fallen victim to vocal fry. Recently, they reported that they have received a fair amount of hate mail about the young women on their staff using vocal fry. Ira Glass investigates: If You Don't Have Anything Nice to Say, SAY IT IN ALL CAPS

Don't Use Uptalk

Uptalk is another vocal phenomenon that robs the speaker of his power. What is uptalk? It's when the speaker uses a rising inflection at the end of their sentence so it sounds like a question. Watch my video to hear it and to learn why it's spreading.

Women Need To Speak Up

World Voice Day is a perfect time to revisit the importance of women speaking up so they are heard. Some women speak in a breathy voice, and are too soft spoken. Uptalk and vocal fry get in the way of effective self expression.

Are you guilty of hindering your own communication? Ask a buddy to listen to you speak. Are you using uptalk, vocal fry, or a breathy, soft voice? Have your friend tell you when you do it so you can learn to stop it. Just make sure it's someone who will be honest with you!

Here's Johnny... How to Introduce a Public Speaker

Your biggest worry isn't your presentation or your entrance. Your worst nightmare is the person who is introducing you. When the Johnny Carson show was on the air, Carson had a sidekick named Ed McMahon. His job was to introduce Johnny Carson at the beginning of the show. McMahon would say in a melodious tone, "Heeeere's Johnny!" It became his signature line as the audience would eagerly await to hear it in every show. They made a good team. But what about your team? Who is introducing you?

If you're giving a presentation, it's normal to have a few butterflies in your stomach. Most public speakers research, prepare, and practice their presentation. Some public speakers hire a coach. Yet, they give little thought about who is introducing them. This is the elephant in the room that nobody is talking about.

I once had a woman introduce me who sounded like she was reading a newspaper. She was so dispassionate that you could feel the energy leave the room. It made my job harder to get some excitement going.

The speaker introduction is your warm up act. Entertainers understand this. A rock star always has a warm-up band. Comedians know the power of a good emcee. The job of the introducer is to excite and engage the crowd so they'll be ready for the main act. YOU are the main act and that means you need to take charge on two levels.

First, choose your introducer carefully. It must be somebody who has good platform skills and enjoys speaking. Second, you need to write your own introduction. Most presenters send their biography to the introducer. A biography is not an introduction. Listening to a resume is boring! So here is a formula you can use to create your speaker introduction. The formula is T.E.P.S.

Topic - Begin by announcing the topic. This answers the question, "Why are we here?" or "Am I in the right meeting?" The topic creates focus. You can begin by asking 3 questions, or lead in with a thought-provoking statistic.

Expertise - Then launch into the speaker's credentials but don't list every research paper or degree. Present the top achievements that have the most relevance to the audience and that establish the public speaker's credibility. It answers the question, "How have you earned the right to be here?"

Personal - Here is where you bring in something about the person that humanizes them. It answers the question, "Do I like the speaker?" or "Who are you as a person?" This is an opportunity to add some humor or a quick anecdote. Be sure to get permission before you share anything personal.

Speaker's name - Always end with the speaker's name. "Please help me welcome, John Doe..." People remember the last thing they hear.

Public speaking is not rocket science but it does require planning and skill. The next time you give a presentation, choose your introducer, write your own introduction, and coach them on how you want that introduction delivered. Now you're ready to take center stage and give a knockout presentation.

Do you have a great speaker introduction you'd like to share?

Public Speaking: Does Sizzle Matter More Than The Steak?

What's more important? Style or Substance? Sizzle or Steak?  I ask this question in my public speaking and presentation seminars. The class is usually divided but they vote more often for the sizzle. It makes sense. Before people can hear your content, you have to get their attention. In order to keep their attention you need to engage them. We all know public speakers who have a message that matters, but because they have poor delivery skills, they lose their audience. The message doesn't get through.

Public speakers who have excellent presentation skills know how to attract and charm an audience. And that's why some public speakers with weak substance get higher marks.

This TEDx presenter and comedian humorously demonstrates how good public speaking techniques can make him sound intelligent even in the absence of content!

How to Make Your Audience Listen When Public Speaking

Does your audience tune out? Do you have trouble keeping them engaged?  It's challenging enough to get the attention of one listener. It's even harder to command a large audience. With less time to do more, competing priorities and so much incoming data, most audiences are on sensory overload. It's no wonder people are on their smart phones instead of listening to you. How can you grab attention in an A.D.D. world?

Here are 3 simple tips to get any audience to listen to you: Provoke, Evoke, Poke.

Provoke. Are you delivering the same old same old? A professional speaker shared a recent experience he had with his audience. During the beginning of his presentation he looked out on a group actively engaged with their phones. A few minutes later he noticed heads starting to bob up. Then they put their phones down and started to listen. Apparently he had said something that got their attention.  Step one is to provoke the audience by delivering new information, controversial content or something that is thought provoking. It doesn't have to be cutting edge but it should be something that makes them think. How can you say something in a new way? How can you connect the dots in a way that they haven't heard before?

Evoke. Beyond thought provoking content, strive to evoke an emotional response. The best way to trigger an emotional experience is through stories and humor. Help the audience experience a feeling as you take them through a journey of highs and lows. When information is anchored to an emotion, the message sticks. Think of a moment of crisis. Most people can remember where they were during the 911 attack in New York City. What will evoke an emotion in your audience? Try showing a motivational video clip or a funny cartoon.  I remember watching a video of a woman who was confined to a wheel chair who took took her first skydive jump strapped to the instructor. There wasn't a dry eye in the house. Whenever there is strong emotion, the audience will be engaged.

Poke. Another way to get your audience to listen is to poke them physically. Get them out of their heads and into their bodies. Invite them to enter the world of activity. Most audience members expect to sit back and be lectured. Don't spoon feed them. Make them part of the presentation. It can be as simple as asking them to repeat a refrain. Repetition is powerful. Ask them to stand and turn toward their partner. Let them participate in a poll. One speaker would sporadically flash a slide of a fish. Whenever they saw the fish, the group was expected to do a clapping rhythm the speaker taught them. Their eyes were glued to the screen as they eagerly anticipated the flashing fish.

And if getting them away from their phones is like taking away Linus' blanket, follow this old adage: If you can't beat 'em, join 'em. I project hashtags for my presentations, along with my twitter handle and ask them to tweet. It causes the audience to listen and you also get social media klout.

The most important question is: Are you listening to the audience? March is Listening Awareness month. Remember to listen.

Speaking Internationally

Diane shares her experiences speaking internationally and imparts hard-earned wisdom. Are you speaking internationally? Don't miss these tips!

Savvy Central Radio Interview - Are you Asking for What you are Worth?

Christina Nitschmann of Savvy Central Radio recently interviewed me on the subject of asking for what you are worth. Here is the full interview - enjoy!

The 1 Non-Verbal Presentation That Can Disarm Your Audience

I entered the office building in anticipation of meeting a prospect. The first person I saw was the receptionist. Usually, a receptionist will say, "May I help you?" But this receptionist stood out. She did something that made her immediately attractive and memorable. Without saying a word, she conveyed, "Welcome, I'm happy to see you". She did this with a smile. No, not an ordinary quick flash of the teeth.She was beaming. It was a genuine, happy smile. She smiled with her mouth and her eyes. It was so disarming that I complimented her on her welcoming gesture. Her facial expression communicated that she liked her job and that she liked people. This receptionist didn't know she was giving a presentation that morning. We think of public speaking as speaking words. But non-verbal communication is more than half the message. A public speaker can have the best written speech but if the delivery doesn't match the content, there is a disconnect. The top public speakers align the body, voice, and words. And that begins with a smile.

A smile is the quickest way to relax your audience and to calm your nerves. Some studies say it takes 43 muscles to frown and only 17 to smile. So it takes less effort to smile. If the fear of public speaking causes you to freeze up, you can choose to smile anyway. The brain releases endorphins when you smile, making you feel good. Nothing says "confidence" better than a smile. Psychology studies have proven the power of a smile. In one experiment they asked participants to hold a pencil between their teeth which forced them to smile. The participants reported feeling happier.even though it was a forced smile. (I tried it. It works).

So don't be a facial monotone. The next time you approach the public speaking platform, step up and smile!

Speak from the Heart

What does Valentine's Day have to do with public speaking? It's all about giving out hearts. On February 14th we give out chocolate hearts but public speakers give their emotional hearts. What is speaking from the heart? It's about being real, speaking with genuine feeling, sharing emotions and telling your story. In the workplace, most people speak from the head. They offer a lot of facts and figures but their presentations may soon be forgotten. That's because people are moved to action by feelings, not by facts.

Why talk from the heart?  You'll feel happier and more relaxed because you're being yourself. It takes a lot of energy to hide behind a mask of perfection. The audience will be more engaged when you open up communication. When they feel your heart, they get in touch with their own hearts. As Marianne Williamson wrote,  "As we are liberated from our own fear, our presence automatically liberates others." And that emotional connection makes you more memorable.

How can you talk from the heart in the workplace without losing credibility? Talking from the heart is not about getting carried away by emotions. It's about being passionate, using humor, and sharing your successes and challenges so the audience  can relate to your humanity.

Recently, a health care company's data base was hacked. Here is what the CEO said in the email: "Our own associates’ personal information – including my own – was accessed during this security breach. We join you in your concern and frustration, and I assure you that we are working around the clock to do everything we can to further secure your data." The personal reference made the message more heartfelt.

When a leader speaks from the heart, taking the audience on a journey through the peaks and valleys, it humanizes that speaker. When hearts are touched, perfect presentation skills become secondary. The audience doesn't remember the performance, they remember you.

Provide high value content and speak from the heart.That is the very best presentation. As Nelson Mandela said,

"A good head and a good heart are always a formidable combination ."

How to Speak to an Audience with the Attention Span of a Gnat

When I first started out as a stand up trainer working with sales groups, I heard a piece of advice. The senior facilitator told me that sales people “don’t seminar well.' I quickly learned what that meant. Sales representatives would start drumming their fingers and tapping their feet. They didn't like sitting still. Fast forward to today and the foot tapping has been replaced by keyboarding and reading smart phones. It’s no longer sales people who are tuning out. It's everybody. We’re living in an A.D.D world. Video ads move more quickly with the best ads changing frames every 4 seconds. So how do you capture an audience with the attention span of a gnat?

Hook. Grab attention from the very beginning with a hook and a promise. Lead with an opening question, statement or story that speaks to their pain points or deepest desires. They don’t care about you or your lengthy bio. Take care of the credibility piece with a brief introduction and then hit the ground running. Speak to their self interests.

Ignite Interest. Tell them something they don’t know and share your wisdom. Information is free and plentiful but wisdom is at a premium. Pique their curiosity. What have you learned from the trenches? Connect the dots for them. Explain how your message impacts their world and they will continue to listen.

Engage. The days of the talking head are over. Adults want to be involved and engaged. Getting an audience physically and mentally involved is the secret to keeping them with you. Take them on a journey through storytelling to create an experience. Have them repeat a phrase. Ask for a show of hands. Engage in polling software. Call for a volunteer. Create a paired exercise. Effective public speaking is about engagement.

Keep it Moving. More than ever before, a slow paced lecture will cause people to check out.  A great public speaker keeps an active pace and keeps changing it up. Show a slide, share an anecdote, pose a question.

The brain cannot sustain attention indefintely. It drifts in and out. To keep the audience with you, keep it moving. A rule of thumb in the training world is to change something every seven minutes. For a speech, it may require more frequent changes. Great speakers pick up the pace and keep the momentum going.

Passion. It’s easy to mentally dismiss a dispassionate public speaker but it’s harder to disengage from a passionate presenter. Keep stoking the fire in your belly. Find the parts of your talk that most excite you and speak from that place. Don’t be afraid you’ll over do it. You won’t. Enthusiasm is contagious and the audience will want to engage with your energy.

If You Can’t Beat ‘Em, Join ‘Em. For those diehards whose hands are attached to their smart phones, invite them to tweet. I now start most of my talks with my twitter handle, @speakingpro.

They may be listening with their thumbs but at least they’re engaged.

Move the Masses: 3 Speaking Lessons from Martin Luther King

What if you could speak like Martin Luther King? Not everybody will move the masses with their oratory but here is what I've observed- Gifted speakers are born but effective speakers are made. Martin Luther King was one of the most gifted public speakers. But even he studied to master his craft. He developed the ability to move the masses with his mouth. Great leaders in history learned the power of the spoken word and became masters of the tongue. Most of us will not sway the masses but we can inspire and persuade our circle of influence by taking a lesson from Martin Luther King. Here are three techniques he used throughout his speeches to inspire his audience.

Vision.  All good speeches start with a vision. Before you begin writing, imagine your ultimate goal. What is your intention? What do you want the audience to see, hear, and feel as a result of your talk? They should be in a better place by the end of your presentation. If they can't see it, they won't follow.

Alliteration.  Martin Luther King made good use of rhetorical techniques such as storytelling, metaphor (promised land), (mountain top), and alliteration to inspire the crowds. His famous line "I look to a day when people will not be judged by the color of their skin, but by the content of their character" is frequently quoted by many. Alliteration makes the message memorable.

Passion. The best speech writing is not a substitute for dispassionate delivery. If you sound like you're reading text, you will inspire nobody. Great speakers have a fire in their belly. It's the emotion that moves an audience. So tap into your feelings and talk from the heart. The key word in emotion is motion. When the audience feels the emotion and it's backed up with logic you will move them to action.

Three Speaking Resolutions You Must Keep in 2015

It's January 15th. Have you broken your resolutions already? In 2015, the bar has been raised. The world is watching TED Talks and TED has become the standard for all presentations and public speaking. If you want your career to soar, you'll need to play a bigger game. That means your speaking has to make an impact. Your speaking must inspire and influence.

Let's take a page from Aristotle who revealed the secret of persuasion: Ethos, Pathos, and Logos.

Ethos refers to trustworthiness, character, or reputation.

Pathos relates to emotions. It's how to empathize with the feelings of the listener; to invoke their imagination.

Logos is persuading through data, logic, or reasoning.

How does this relate to TED Talks? Analysis revealed that these presentations were:

65% pathos or emotions 25% logos or data 10% ethos or credibility.

Most TED speakers relied heavily on storytelling. Yet most other presentations are heavy on data and low on stories. Here are three resolutions that are guaranteed to catapult your speaking skills.

Resolve to Deliver More Stories. For 2015 the best speakers will be the best storytellers. The old saying applies: "They don't care how much you know until they know how much you care." First make a human connection before you present your data. Lead with a story, support it with data.

Resolve to Use the Rule of Three. When presenting data, use the Rule of Three. TED talks are 18 to 20 minutes. The brain tunes out for longer than 20 minutes. People can easily remember three big ideas or concepts - Just Do It, Yes We Can, Ready, Set, Go.

Resolve to Be Memorable. TED presenters think visually. You won't see slides crowded with text and numbers. Instead, you'll see pictures. Steve Jobs was the master of one picture per slide. The audience will remember 20% of what they hear and will retain 70-85% of what they see. This is supported by research from 3M, Wharton School of Business, and University of Michigan.

One of the best ways to be memorable is deliver something new and do the unexpected.

Let 2015 be the year that you talk like TED. Tell more stories, use the rule of three, be memorable. These are three resolutions you need to keep to get to the next level, earn more, gain influence, and to rock your speech.

Elevator Speech - 60 Second Pitch

Diane explains how to craft a compelling 60 second pitch using the four C's. Watch her put it together in her own elevator speech!

If You're Not Speaking With Power and Confidence...

In this inaugural podcast episode, Diane DiResta introduces the importance of confident communication and how she helps professionals to speak with confidence, shine in the media, and present their brand in the best possible light. Diane DiResta is a renowned International speaker, consultant and executive speaking strategist. Her book, 'Knockout Presentations: How to Deliver Your Message with Power, Punch and Pizzazz', has been called "The Bible of Public Speaking". Her new eBook is called, 'Give Fear the Finger.'

Rolando Blackman, former NY Knick, calls Diane's knowledge "... absolutely tremendous!"

Subscribe (iTunes coming soon | RSS) to Diane's podcast and begin to improve your public speaking skills!

10 Mistakes to Avoid When You're Ready for Your Close-Up

Can you send me a head shot? Do you dread that question? If you're invited to speak you'll need to send a professional photograph. It's a must-have for every public speaker. Even non-speakers need head shots for social media and your photograph is your visual presentation. Do you dislike how you look on camera? Are you convinced you're not photogenic? Not so, says Lisa Crosby, professional photographer for actors, speakers, and professionals. But there are some things you need to know if you want a good professional picture that sells you. As a photographer for 19 years, Lisa has a unique perspective through the lens that can make anyone look good. She began her career as a classical ballerina and model. Being in front of the camera gave her insights into being behind the camera. Modeling and dance gave her the ability to study the body.

"I get a feeling from the person," she reveals. "I scan their body. I know intuitively what it's going to do, how they'll work with me. I scan, get a feeling, and shoot. I know if a shoulder or neck is out of place. I read the person and know when I can push them and when to leave them alone. It’s a visual kind of feeling. I get the person relaxed and then we can get the body working."

Here are 10 mistakes to avoid when taking a head shot.

Lack of Trust

One of the biggest mistakes people make when posing for head shots is not listening to the photographer. "People think they know how they'll look best," she explains. "They don't!" The most difficult thing for people is to let go and trust, according to Crosby. A reason a person may not photograph well is because they fight with the photographer.

Double Chin

People try to avoid a double chin by putting their head up. This is the worst thing they can do. She has remedies for any kind of issue based on the techniques she learned from modelling. One trick for getting rid of a double chin is through leaning in. "Lean in with your forehead," she advises.

Blinking

Blinking can be a real problem. It's usually because of anticipation of a flash. Using In- studio light, Crosby has the person close their eyes, get a thought, and then open their eyes. "I’ll know when and why they’re blinking," she states. "Close your eyes, get your thought, open your eyes. When their thought is there, that’s when I shoot."

Unflattering Angle

When ts comes to angles, everybody is different. Each person has a good side and a bad side. If one eye is smaller you want the smaller eye to the camera. "I look at bone structure, size of eyes, etc," says Crosby. "There are ways to slim a fuller face with lighting or Photoshop. Lifting the head makes your eyes look beady. Eyes are what sell you. In reality, you need to drop the forehead, not the chin. That will give you better eye contact and minimize double chin."

Bad Lighting

A professional photograph will be well lit. The photographer should aim for "Nice, bright pretty light." If shooting your own video, don’t use a side light. Get light straight on the face and use two white fill cards (poster paper) on the side. Use a fill on the floor under the chin. Pop in some lights on the side so it looks pretty. Men can have darker fills because they desire more ruggedness.

Looking Heavy

Aside from Photoshop, you can look thinner on camera by angling your body. Don’t face the camera directly. Turn your body at a  ¾ angle. Hips should be back.

Wrong Clothing

The most important tip is to wear clothes that fit.

If you spend time getting the clothes to fit right then it’s about the clothes, not the person.  Make sure the clothes are not wearing you. If you don’t like it in the mirror don’t wear it in the photo. Crosby recommends bringing three different outfits to a photo shoot.

If you do your own hair and make-up you can’t have a shiny face, brown lipstick, too dark eyeliner, or sparkles on your face. Aim for clean, neat, and pretty. No Kim Kardashian eyes unless you’re going for that look. Your every day make-up routine doesn’t always translate on camera. Jet black eyeliner and dark red lipstick won’t photograph well. Crosby recommends using a professional hair and make-up artist.

Drab Colors

Avoid black unless it's a corporate photo. Use a color that flatters your eye color. White is tricky on camera. To appear more friendly, avoid dark colors. Nine times out of ten, a casting director will choose a colorful photo. What colors do advertisers go for? Blues, greens, and turquoise are popular. If a meeting planner is going through a mountain of speaker photos, what color will catch her eye?

Camera Shy

If you're tense in front of the camera, Crosby has tips for that.

"I’ll change places with them, take my picture and and then they'll see what I mean. If they see it, they loosen up. If tension is held in the mouth there is a way to bite the teeth to relax the mouth. Humming helps to create expression in the eyes. Other times, Crosby asks the person to walk around and come back. Words, movement, relaxing, and watching are the tools for being natural in front of the lens.

Not Rested

Don't schedule a shoot when you're hungry or tired. Eat before you arrive and get some rest. You could be there for several hours.

Public speakers need a head shot that's as attractive as their message. Consider these tips before your next photo shoot and you'll look great every time. So I ask you: Are you ready for your close-up?

Two Tips Every Public Speaker Needs to Know

You have a presentation coming up. You're staring at a blank page wondering what you're going to say. If this is you, you're probably over thinking it. If you've been asked to speak from your expertise, then you already have the topic. The challenge is to find the right approach. Public speaking doesn't have to be difficult, but so many times we make it complicated. A number of years ago, I attended a conference. The speaker was a panelist on the topic of funding. While funding is not the most exciting area, this presenter stood out among her peers. She was clear, informative, and funny. After her presentation, I approached her to compliment her on her talk. It was then that she shared the secret to her success.

In every presentation, she confided, "I tell them something they don't know, and I make them laugh." How simple and how profound.

1. Tell them something they don't know. In order to do this you need to know the audience. Start by sending a brief survey. What is their technical level of understanding? What do they need to know? Where is there a gap in their knowledge or understanding? What are the common myths that you can dispel? Why is this information of value? How will it make their jobs, businesses, or lives better?
2. Make them laugh. You don't have to be a comedian to inject humor but the best public speakers know how to elicit a laugh. There is a saying among professional speakers. When asked if you need to be funny to be a professional speaker, the common retort is "Only if you want to be paid." Laughter relaxes the audience, allows you to convey information that might otherwise be resisted, and most importantly, humor builds trust. People like a presenter who makes them laugh. To add humor, build in a funny story or a personal anecdote that the audience can relate to. A little self deprecating humor can go a long way in humanizing a public speaker- as long as it isn't overdone. Or take a common frustration and poke fun at it. Exaggerate it. As one comedian said, "Humor = exaggeration + surprise."

The next time you give a presentation remember these two tips:

1. Tell them something they don't know.
2. Make them laugh.

You'll be surprised at how simple public speaking can be when you follow these guidelines.

4 Ways to Speak with Clarity

You're at a meeting. It could be a company status meeting, a networking event, or a formal presentation. The person takes the floor and suddenly your eyes glaze over. You start to yawn and fidget in your seat. A team member lets out an exasperated sigh. Two people are making eye contact as if to say, "Get a load of this". You wonder "What the heck is this person talking about?"  Will they ever get to the point? That's what happens when a speaker is unclear. The presentation loses impact and the message, if it's heard at all, is quickly lost. What remains is a negative perception. It's not the message-it's the way you communicate the message that determines whether it's heard and accepted.

To communicate with clarity, here are four tips that you can apply to any situation.

Know your outcome. While this sounds obvious, it's not. I coach many leaders and business professionals and they're not always clear about their expectations..And that's why the message is unfocused. To gain crystal clear focus, start with your outcome. At the end of the presentation, what do you expect? Agreement? A sale, a next appointment?

State your purpose. Your purpose is not always the same as your outcome. For example, your outcome may be to close a sale in one meeting. But you wouldn't want to say, "Today, my purpose is to sell you my product." A purpose statement is a sentence that clarifies what you'll be doing in the meeting. "My purpose is to demonstrate the importance of cyber security and give you some tips on how to safe guard your data" Don't assume the listeners know the purpose of the meeting.

Present a visual agenda. People need a roadmap and the agenda will keep you on track. When you start to go off on a tangent, look down at the agenda and come back to the topic. Be sure to assign a time for each agenda item. Timing each item will help you monitor yourself.

Cite an example, not a story. Storytelling is powerful, but if you tend to be verbose, use short examples instead.  When making a point, follow it with "for example," or "to  illustrate...". Giving examples will connect the points for the listeners. Use the PEP formula. Make a point, give an example, underscore the point.

If you tend to be long winded, use these 4 steps in your next presentation and you'll speak with clarity.

4 Steps to Make your Speaker Introduction Sizzle

If you've ever had someone introduce you before your talk, you know how that person can make or break your presentation. The introducer is your warm-up act and sets the tone. A dispassionate presenter can take the energy out of the room and put a damper on the event. A good introduction gets the audience ready to receive you and your message. So how does an introduction set you up for success? Watch this video and learn a 4 step process for giving a winning speaker introduction.

What To Do When You Bomb On Stage

She had always dreamed of being a keynote speaker, and now that moment was here. It was an industry conference and this would be good exposure. She commanded the stage with all the confidence and gravitas of a professional speaker. Her presentation opening was polished and rehearsed, as she showed the audience what she could do. Then, something happened. She lost her voice. No, not her volume. She lost her message!

She froze with a long pause that got longer and longer. At some point, the audience knew from her eyes that this silence was not intentional.The crowd encouraged her with soft mantras. "You go, girl." "You can do it." Finally, she was back in her body and demanded to speak for the remaining two minutes. She grabbed the moment with gusto but this presentation was not her shining moment.

At a women's event, a male stylist was asked to speak about his skin care line. He started off well and then 5 minutes into the talk he excused himself and left the building. Fear got the better of him.

More typical, is the sales presenter who drones on when the prospect is ready to buy. Instead of closing, he covers everything in the deck and talks his way right out of the sale!

So what do you do when you know you're bombing?

1. Take stock and pivot. Quickly assess why it's not going well. Do they seem bored? Then try to engage the audience with a question.

In the case of the sales presentation, if you get a yes, fast forward to the close.

If it's the wrong topic for the meeting, stop, acknowledge the elephant in the room, and be willing to facilitate a discussion, or agree to reschedule the meeting.

2. Breathe. Don't go into panic mode when your brain freezes. You need to get back into your body. Focusing on your breath will help you remain calm. Smile.

3. Summarize. If you go blank, simply summarize the story or material you just presented. This will buy you time.

4. Use a pattern interrupt. One presenter who was behind the lectern, lost her place in the notes. So she did something unexpected. She took out her glasses and slowly adjusted them on her face. This gave her time to find her place. The audience never knew she was lost.

5. Ask for help. I once was on a panel and had a word retrieval issue. I asked the audience, "What is the word I'm looking for?" and then thanked them for their help. No big deal.

6. Pull out your one-liners and come back to the moment. If brain freeze is your fear, plan a number of lines you can use. You can refer to your "senior moment". Comedian Johnny Carson used this technique when a joke didn't get a laugh. He would acknowledge the joke that "just died."

As in sports and politics, you don't always win. Sometimes you win, and sometimes you learn. But you can always recover with grace.

Watch this video - Plan a Recovery Strategy:

And this one - Watch my blooper recovery!

Vocal Fry Can Hurt Your Presentation and Job Interview

Does your voice crackle like bacon? You may have vocal fry. Vocal fry is sweeping the nation. This creaky vocal pattern, also known as croaking, is a low vocal pitch that's often heard at the end of a sentence. It's prevalent among women and this pattern of public speaking is becoming a form of peer identity for the millennial generation. Kim Kardashian, Brittney Spears, and other young celebrities have popularized this form of speaking. In one study, vocal fry was noted in two thirds of college students. However popular, vocal fry communicates a negative impression and doesn't serve professionals who want to be taken seriously in the workplace. Not only is vocal fry an irritating sound for a public speaker; it can also be deadly in a job interview.

Women job applicants who presented themselves with vocal fry were perceived as less competent, less educated, and less trustworthy. To learn more, watch my interview with Nancy Redd on Huffington Post Live:

The Secret to Public Speaking Confidence

Dream Big, Execute Small. That was the headline I saw in a recent article. It was addressed to entrepreneurs but it made me think of how true this is for public speakers. You have the dream of one day being a confident public speaker. You yearn for the day that you can stand in front of a group, connect with the audience, remember your message, and make an impact. You hear the thunderous applause and the nodding heads in your imagination. That's the end zone. But getting there seems overwhelming. And this is where most people quit. Some presenters lower their expectations for themselves and only present one-on-one or in safe situations. Others avoid public speaking at all costs because they don't think they can ever succeed.

The reason for the avoidance is a feeling of overwhelm.Nobody goes from zero to 100 in a day. Even the great and gifted speakers spent years studying their craft. The way to get to the goal of confident public speaking is to dream big and execute small.

How do you do this? First start with your vision.

• How do you want to be perceived?
• What will the listeners be saying after your presentation?
• How will you feel after your talk?

Next, break down your goal into small steps. I find that many people who are nervous about public speaking don't know the skills of confidence. You can get learn the secrets to confidence by reading about presentation skills and overcoming fear of public speaking. Visit youtube for instructional videos that will demonstrate each skill. Take a class in public speaking.

Next, volunteer to speak and start small. Redo your voicemail message. Yes, leaving a voicemail is public speaking. Participate in a conference call presentation, a podcast, or a webinar. This will reduce nervousness because you'll be sitting and you won't see the listeners. Then you'll be ready for a face-to-face presentation. But start small. Offer to speak for five minutes as a panelist. When you're ready for the next level, you don't have to go it alone. Ask for a co-presenter. As you're standing in front of the room you'll be less nervous when you and your partner can "tag team" the presentation.

Still not ready to be the main speaker? No problem. Ask to be interviewed on the platform. You can sit on stage while the moderator or emcee asks you questions This allows you to be the subject matter expert without the stress of giving a speech. Another alternative is to plan a Q&A discussion. In place of formal presentation, you can invite the audience to bring questions and you can have a lively question and answer interaction.

Once you get your speaking "sea legs" you'll be ready to step up and take center stage.Effective public speaking is a journey. So give yourself time. Dream big and execute small.

What will you do to take the first step on your public speaking journey?