Presentations

What Would Diane DiResta Do? A TED Speaker's Worst Nightmare

I watched this video over the weekend, and while I agree that the prank was well-executed*, I couldn't help thinking about reality. The reality is that public speakers run into technology snags all the time. The possibility of a tech glitch is one of many reasons people fear speaking in front of an audience. What would you do if this happened to you?

 

It is so important to be prepared for the worst when you go in front of an audience. What if your PowerPoint deck doesn't load? What if your clicker runs out of batteries? What if your microphone doesn't work? There are so many examples of speaking disasters. Your best bet is to have a recovery strategy:

 

Some speaking glitches are avoidable, and you can download our free presentation checklist to help prevent them. But there are many problems that you can't control. For those, you have to be prepared.

Prepare your speaking recovery strategy before your big day. This will increase your odds of a graceful recovery in the face of disaster. Knowing that you are prepared for any eventuality will also boost your confidence when you step onto the stage. Now go out and give a Knockout Presentation!

*The speaker in this video is a comedian and was in on the prank.

The One Word That Will Get You What You Want

thinking headsOn Monday, I decided to try a test. I declared my intention that I was going to book business on that day. I didn't know how. I didn't know where it would come from. I didn't start calling a list of numbers. By late afternoon, I went to my inbox and there was an email. It said, "Could you send us dates when you are available?"

BINGO!

The email was from a new prospect. We had a prior conversation, but no commitment had been made. There was only one problem with this manifestation. They were asking for dates in January. I forgot to tell the universe I wanted the business for October. So on the one hand, I was happy with my quick manifesting skills. On the other hand, I was laughing to myself because I should know better. The universe is literal. The subconscious mind is literal. If you're not specific, it causes confusion. And while you may manifest, it doesn't come to you in the way that you desire.

There's one magical word that we all learned as children: Abracadabra. This literally means, "I create as I speak." But you need to be specific. It's the same with communication. You say the word car. You're envisioning a Mercedes, and somebody else is seeing a Prius. Same word, different pictures. The more specific we are in the way we communicate, the more effective we'll be in our conversations and presentations. And the more we will manifest and get what we want.

I've been reading a lot about quantum physics lately. This is not airy fairy, positive thinking. Science is now explaining how matter materializes, and it's all about thought and energy. So what are you giving thought and energy to in your presentations? In your communication? In your life? Are you being specific?

Fear of speaking is an old model. It doesn't have to be that way. Simply by changing how you think and speak about presentations can totally change your experience. Affirm what you want. Aim to be a quantum communicator and start manifesting success in all of your interactions and presentations.

Do You Feel Like A Turkey When You're Presenting?

2013 TURKEY 2Don't let your head be on the chopping block. Keep abreast of these three public speaking trends and your audience will gobble up your ideas.

  1. Storytelling continues to be a valued and powerful speaking technique. Leaders will feel the need to become storytellers. Sales professionals will have to let go of their PowerPoint decks and tell the customer’s story.
  2. Video presentations are exploding. Youtube is the number 2 search engine after google. Video conferencing and remote coaching are growing in popularity due to the virtual workplace. I find that I'm doing more virtual coaching these days. Technology makes it easy. A job applicant will make a more memorable impression with a video resume.
  3. Audiences care about their own self interests. Attention spans are getting shorter and tolerance for fluff is dwindling. Effective public speakers make the message about the audience. Remember WIIFM: What’s in it for me?

FACT: This Thanksgiving, I'm grateful to have the privilege of the platform and the opportunity to serve my clients.

The Exceptional Speaker

The Exceptional Speaker 3DDo you want to be an exceptional speaker? My friends Alan Stevens and Paul Du Toit, from the U.K. have just published a book that shows you how. I saw them at the National Speakers Association convention in July in Philadelphia, and Alan recently interviewed me for his podcast program. You might be wondering why I'm promoting their book if we're competitors. Well, it seems we all have the same mission. We want to stamp out fear of public speaking and help people to reach the heights of presentation success. There are so many people who need help with their presentations, thus the need for more books about public speaking.  Here are some tips from The Exceptional Speaker:

  1. If you’d like to conquer the fear of speaking to an audience you need to understand the source of this fear, specifically where it relates to you.
  2. Nervousness is natural, but it can also be dealt with.
  3. A good technique is to find a friendly face in your audience and imagine you’re speaking just to that person.
  4. It is just as easy to speak to a large audience as it is to a small one. There is no difference. An audience is an audience.
  5. People who occupy high positions are just as human as the rest of us and therefore do not need to be feared more than anyone else.
  6. Channel your excess energy towards the centre of your body – specifically your diaphragm. This will help you with voice control, keep you calmer and remove the fidgeting from your fingers and toes.
  7. Speaking from notes will help you to keep track of your order. Use cue cards rather than an A4 notepad.

These tips, and hundreds of others are from a new book called "The Exceptional Speaker" by Alan Stevens and Paul du Toit. It is the definitive book on speaking, and is now available from Amazon in Kindle and hardback format, as well as from exceptionalspeaker.com as a PDF.

How Did a College Intern Trump Me in Public Speaking?

threeHow did a college intern trump me in public speaking? My marketing intern from Berkley College in New York City is from Korea and she is studying marketing as well as working on her English language skills. That was one of the reasons she was interested in interning with DiResta Communications. This semester Alaina is taking classes in marketing research and public speaking.

Last week, she came into my office to tell me she had given her first speech in her college public speaking course and got an A!  We were so proud of her especially since English is her second language. When I was in college, I only got a B. And today I'm a professional speaker! So what did she know that I didn't?

Alaina shared with us that her professor complimented her on using the Rule of Three. She had learned about the power of three last month when I was coaching a client by skype. My client was interviewing for a job and we had just worked on her personal branding statement. I asked my college intern to sit in front of the computer to listen to the branding statement. She remembered that the client listed three skills. I explained the power of three in presentations especially in the U.S. culture.

She quickly applied the lesson in her public speaking class and scored an A. She had an unfair advantage-personal advice from a professional speaker and executive speech coach. To learn more about the Rule of Three and why it's important click here.

Do You Have Your Public Speaking MBA?

Diane with Lionel from WPIX On Saturday, October 19, I spoke at the WPIX, Channel 11 Health & Wellness Expo at the Javits Center in New York City. I was in good company with celebrity speakers like Dr. Steve, Dr. Ian Smith, Lionel the WPIX commentator, and others. My presentation, Mind Body Speaking: The Key to Confidence, was well-attended. Every seat was filled, and there were people standing to hear the message.

When I asked the audience what they wanted to learn, the unanimous response was confidence. During the talk, I introduced the topic of a public speaking MBA. MBA stands for Mind, Body, Audience.

The first goal is to manage your mind with positive intentions. The audience created three positive I Am statements to say to themselves before a presentation. They learned how to get centered in their bodies by focusing on the breath, and by participating in empowering body postures. Finally, they learned how to make an "I" connection with individuals in the audience to create a relationship.

They walked away with practical tools and the understanding that the mind is the key to successful public speaking.

Press Release: DiResta Communications Founder Invited to Sit on Panel at Women's Leadership Exchange 2013 NY Conference

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For Immediate Release

Diane DiResta Speed Coach and Presentation Skills Expert Panelist at WLE 2013 NY Conference: Where Business Opportunities Happen

Diane DiResta with Valerie Coleman Morris, Keynote Speaker on Managing Your Money

New York, NY (October 11, 2013) – Diane DiResta, President and CEO of DiResta Communications and author of Knockout Presentations, was invited to sit on the WLE Leadership Executive Circles (LEXCI) Panel. Attendees learned the latest strategies and tactics from panel experts in marketing, branding, business law, business health, speaking, and presentation skills to take their businesses to the next level.

Click here to read full press release.

Press Release: Diane DiResta to Speak at PIX11 Health & Wellness Expo - Javits Center 10/19/2013

For immediate release

DiResta Presents Mind-Body Speaking: The Key to Confidence

expo-2012-headerNew York, NY (October 10, 2013) – Diane DiResta, Founder of DiResta Communications and author of Knockout Presentations, will speak about Mind-Body Speaking: The Key to Confidence at the PIX11 Health & Wellness Expo, held at the Jacob Javits Center on Saturday, October 19, 2013 on Stage 3 at 2:00pm.

Click here to read full press release.

Change Your Words To Change Your Mind: Public Speaking Affirmations

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affirmations cover slide small 2Public speaking is still the number one fear. This was originally publicized by the 1977 Book of Lists. It's 2013 and I don't need another list to prove the case. Fear of speaking tops the list of reasons people hire me. Over the years in my living laboratory, coaching, training and speaking to audiences from 1 to 1,000, it's become very clear that there are two secrets to mastering public speaking: skill set and mindset.

Even when my clients have public speaking skills, it's their thinking that trips them up. I've discovered that fear is about living in the future. Many public speakers envision unsuccessful presentations in their minds and you can hear it in their language.

Successful presenters live in the present. They speak in the moment. They're totally present with the audience. They speak confidently and affirm their success. The two most powerful words are "I Am". By making "I Am" statements, you claim your success in the here and now.

And that's why I was motivated to create this video of public speaking "I Am" affirmations for my clients and the world. We just launched this free YouTube video so that anybody can say these affirmations every morning and right before a presentation. When people are in a habit of saying negative things, they don't really know what to say to themselves to change the message. These words of affirmation are set to relaxing music so that public speakers can program themselves for success and give a knockout presentation.

Click on the video to train your mind for successful speaking.

Executive Presence: Fall Makeovers and Tips for Women

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Diane with James Palazza and Becky from CHANEL I co-hosted my first event with 85 Broads, and it was a smashing success. The topic, Get Your Executive Presence On, received rave reviews. The event was sponsored by CHANEL and Saks Fifth Avenue, and held at CHANEL's education center on East 57th St in New York City.

Adam applying Dianes makeup at CHANEL

The evening began with networking and fall makeovers. Each woman received a makeup application and instruction. When everybody looked beautiful, we gathered to hear my presentation about 8 keys to Executive Presence for women. The audience learned ways that women can be heard, look like leaders, and own the room.

 

 

 

 

diane speaking at CHANEL

CHANEL provided a special ambiance, with lighting, wine and delicious hors d'oeuvres. They provided a skincare station and a fragrance and chocolate pairing station. The networking continued as CHANEL was cleaning up - people didn't want to leave.

 

 

Here's what some attendees had to say:

I didn't think I would learn anything new, but I did. Diane is incredible. The things she shared with people are life-changing." -Judy

This, for me, is one of the best events I've attended." -Sophie

diane with 85 broads members

Diane gave examples and insights that had the whole audience captivated." -Alison

I've been to so many seminars and trainings on leadership and thought I'd heard everything about how to be an effective public speaker. But Diane's presentation gave me tips I never heard before." - Carrie

 

How You Gonna Keep 'Em Thinking of You After They Go Back Home?

public-speakingThere's a line from a World War I song: "How you gonna keep 'em down on the farm After they've seen Paris?"

When you finish your presentation and your audience goes back to work, do they carry your message with them? Do they still hear your voice?

Recently I received a call from a woman who heard me speak 10 years ago and wanted to hire me to coach her. Neither of us could recall where we met.  She forgot the name of the association. It could have been anywhere. What she did remember was me. She said my message was "...memorable, powerful, and convincing for female leaders."

What made her contact me now and not then? She wasn’t ready. People buy on their own timeline, not ours. What kept my message in her mind was my monthly newsletter, The Science of Speaking. The goal is continual communication. Do you stay in touch with the people who hear you speak? I keep in touch with my audience through email messages, newsletters, phone calls, video messages and greeting cards (<< click the link and send a card for free). You can do the same for your network.

Be memorable, convincing, and powerful in your presentation. And then stay in continual communication. Like the lyric from the 1984 Rockwell song, “Somebody’s watching me,” you never know who’s watching, listening, and reading you.

 

Press Release: Diane DiResta to Speak at 85 Broads Fall Networking Event in NYC, Sept 25, 2013

For immediate release

DiResta will Speak about Executive Presence and Presentation

Fall networking event - for subscribing Power Circle and Investor level members of:

85 Broads

New York, NY (September 23, 2013) – At this 85 Broads fall networking event (link for members), Power Circle member Diane DiResta, Founder of DiResta Communications and author of Knockout Presentations, will present her work on executive presence, and top make-up artists at the Chanel Salon will show you the new color trends for Fall.

DiResta works with emerging leaders and executives to develop executive presence and gravitas. DiResta says, “At a certain level, it’s not what you know, it’s your leadership and ability to influence. Executive presence is difficult to define; it involves good presentation skills, speaking with conviction, decisiveness, self-confidence and a polished image.”

Click here to read full Press Release.

How One Presentation Turned Into $7,500

walking away from moneyHow much is your presentation worth? If you're not speaking with power and confidence, you're losing money. There is an ROI to your presentation. A few months ago, I met with a coaching prospect and presented myself and my services. He recently confided that he had interviewed a number of coaches before selecting me. He said that I was the most professional, I had a game plan, and I told him the truth about his coaching needs. Some coaches were dressed too casually. Some said they would do whatever he wanted when he asked them about their approach. He didn't feel confident about their services. I closed the sale with one meeting - with one presentation.

People think of public speaking as having intangible benefits - you make people feel good, you get a message across, maybe someone feels inspired. But if you're not selling a product or service, you may think there is no tangible value.

In beauty pageants, the interview is weighted at 40% of the score. The contestant's ability to present herself well yields thousands of dollars in scholarship money. That's tangible.

When you're interviewing for a job, your resume gets you in the door. Your presentation is what gets you the job. The ROI on that presentation is equal to the salary you're offered.

Your ability to sell yourself and your value gives you an extra edge when you get a raise and get promoted. Figure out how much of an increase you'll get, and that is the ROI of your presentation.

Speaking is not a soft skill. It's a powerful leadership skill and can no longer be avoided. You don't have to be a professional speaker to gain financially from your presentation.

How much is your speaking worth?

For the Record... Professional Speaking Is a Business

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for the recordThis infographic came across my desk, and I thought it was a good reminder for small businesses, including speakers, coaches, and consultants. We spend time working IN our business at the expense of working ON our business. Professional speaking is a business. Getting and staying on the speaking platform doesn't happen magically - it takes good business skills.

One of your greatest business assets is time, and time is finite. Be strategic about any pro bono speaking engagements you accept. Be sure you're in front of your target market, and follow up on qualified leads. Keep receipts for your travel, meals, and material costs. According to this infographic, shoddy record keeping is one of the biggest mistakes small businesses make.

Many businesses fail within the first five years. Take a look at some of these small business mistakes. This is good timing. September is the time to take a second look at your goals and get ready for the next year.

Small Business Record Keeping Infographic

Via: BOLT Insurance

Six R's of Public Speaking and Presentation Success

6 Rs of Public Speaking and Presenation SuccessSeptember is back to school month. Students first learn the three R's- "Reading, (w)Riting, and 'Rithmetic." But for public speakers and presenters there are actually six R's. Last weekend I attended a workshop on videomarketing - Share the Sizzle. One of the speakers, Mary Agnes Antonopoulos, talked about the six R's for succeeding in social media. I realized that those same six characteristics apply to successful public speaking and presentations. The six R's are Relevance, Recognition, Rapport, Relationships, ROI, and Responsibility.

Relevance - One reason presentations fail is lack of relevance. I see this all the time in my coaching practice. Too many presenters are speaker-centered and not listener-centered. They talk about what's important to them, instead of addressing the self-interest of the audience. Public speakers may have a relevant topic but if they don't present examples, case studies, or stories that are meaningful to the listeners, the ideas can die a quick death. For example: when pitching an idea to senior management, don't spend time on details. That's irrelevant to them even though details are very relevant to end users. Speak to the interests of the audience for maximum relevance.

Recognition - People do business with people they know, like, and trust. The first step is visibility. Do people know who you are? If not, it will take longer to gain their trust and to sell your ideas. I knew an executive whose department contributed significantly to the company's revenues; however, most people weren't aware of this executive's accomplishments. As a result, the executive did not advance as quickly as expected. The better the audience knows you, the more easily they'll accept your information and ideas. That's why companies hire celebrities to sell their product. Seize opportunities to speak and promote yourself to increase your recognition.

Rapport - Rapport has to do do with likability. How likable are you as a presenter? Do you exude warmth? Or are you a talking head? I've noticed some commonalities between speakers who fail to achieve audience rapport.

First, they don't smile. If you're too serious, you may come across as distant and even intimidating. The public speaking myth is that "serious" means "professional." Actually, the reverse is true. The top leaders and public speakers smile and use humor. When you're relaxed, you appear more confident.

The second mistake I've observed is rushing. When speakers get right down to business and talk AT the audience instead of with them, the audience retreats emotionally. That's why many speakers begin with opening remarks and humor. They share something personal about themselves or the audience. When I was in Tanzania, I memorized my opening remarks. I said, "Good morning. I'm happy to be here!" in Kiswahili. To my surprise, they audience broke out in applause. I was literally speaking their language!

The third reason for failed rapport is that presenters don't pace the audience. They hold on rigidly to their outline or PowerPoint. Successful public speakers are able to let go of the script and move where the audience wants to go. Don't let rigidity be one of your six R's.

Relationships - If rapport is about likability, then relationships are about trust. Once the audience likes you, it means they're engaged at the moment and willing to listen. You may be entertaining but until the audience trusts you, they won't take action.

Let's say you're giving a marketing talk. You have excellent platform skills. You're entertaining. But at the end of the presentation, nobody buys your product. Assuming you're in front of the right people, audience skepticism may mean they don't know you well enough.

The top speakers build a relationship with the audience and that happens before they ever meet. It starts with an email which may be followed up with a postcard or phone call. These public speakers provide third party testimonials and leverage mutual relationships.

In company meetings, you'll have better success in gaining support if you meet people for lunch, stop by their desks to say hello, and get to know them. Chase Manhattan Bank had a slogan that said it best: "The right relationship is everything."

ROI - We often think of ROI as Return on Investment. For presenters, it also means Return on Impact. If you're selling a product or pitching for funding, success can be measured in dollars. Most of the time, presenters are communicating information or selling an idea internally. These presenters won't see increased dollars in their pockets if their idea is accepted. But they will experience return on impact because they'll increase their influence within the organization.

How do you know if you've made impact with an informational presentation? The listeners will be engaged. They'll ask questions. You'll see nodding heads and direct eye contact. Positive feedback will filter through the company grapevine.

Responsibility - Public speakers and presenters have a responsibility and some take it lightly. You have a responsibility first and foremost to deliver what you promise. When a store advertises a sale and then pulls a Bait and Switch act, you automatically feel frustrated, angry and distrustful. Many consumers will walk out of the store.

I've seen speakers do the same thing. I once heard a celebrity speaker announce, "I don't think I'll talk about... [the subject that was published in the schedule]. We can cover that in the second session. What I want to talk about is..." The problem with that decision was that I didn't sign up for the second session and that celebrity speaker lost credibility. I'll read his books, but I won't attend a live presentation again.

Presenters have an obligation to their listeners. There's a contract between a public speaker and an audience. Even if you're giving a meeting update, be sure to honor the time commitment and give them the information in a way they can understand. When you speak to a large audience, be sure to deliver the presentation they signed up to hear.

What You May Not Know About Speaking to Senior Management

board_of_directorsBorn in the U.S.A. I was born in the U.S.A.

Bruce Springsteen

Like the Bruce Springsteen song, you were born in the U.S.A. But just because you're living and employed in the U.S., doesn't mean you're working in the U.S. culture.  A client recently shared her surprising insights with me, as we were discussing my training program, Presenting to Senior Management. This client works for a well known corporation that's headquartered outside the U.S.

One Size Does Not Fit All Senior Management

Presenting to senior management continues to be a challenge for many in the workplace. I hear managers complain that their staff is excellent at presenting at staff meetings, but once they go before senior management, they unravel.  Managers then feel obligated to attend every meeting. And their employees lose credibility because they defer to their manager, rather than owning their content.

While that scenario is fairly universal, communication becomes more complicated when the parent company is on foreign soil.

It's quite easy to misread the signals across cultures. Even when presenters are well-prepared, they can be perceived as over-confident by non-American senior managers. Americans can be perceived as aggressive without realizing it.

My client shared with me that senior management perceives staff as "not deferential enough". Presenters should refrain from saying "I recommend," advised my client. Presenters should instead substitute the words, "my proposal." The silence of senior management is frequently misinterpreted as acceptance by the U.S. staff, when in fact silence simply means senior management is not on board with the idea.

When this client asks her senior management what they think of a staff member's presentation, they may report that the presenter was "shallow". Upon further probing my client discovered the real meaning - the presenter was not deferential.

The next time you're presenting to senior management, remember it's not about living in the U.S.A. Company cultures are global. If senior management hails from another country, make sure you're familiar with their communication styles and values.

Whether you're company is based in the U.S. or abroad, you can learn how to communicate more effectively with senior management. Click here to learn more.

Presentation Lessons from the Mad Men Board Room

This is a guest post from Cable.tv's Roger Kethcart. Mad MenThe most difficult part of an advertiser's job isn't coming up with game-changing, original ideas. That's what they do day in and day out. The most difficult part is selling those ideas to clients—or, the pitch.

Advertisers have to be on their A-game when pitching to a client. In a short period of time they must not only captivate the client, but also make their idea better than the competition's. Hit a home run and they win the client. Miss, and they are sent home with their tails between their legs.

Though the stakes may not always be as high, anyone who is presenting an idea to an audience is essentially doing what the ad men are: selling an idea to an audience. So whether you're presenting on financial upticks over the last fiscal quarter or pitching a new product line to potential investors, here are some lessons from the board room of AMC's Mad Men that you can apply to your own presentations.

Prepare for Your Presentation

Don Draper, the principal pitcher on Mad Men, likes to shoot off the cuff, spending little time preparing and practicing for his client presentations. In fact, he often forgets when he is even meeting with clients. But he, in his Hollywood enhanced glory, is the exception.

Most of us wouldn't see the same success if we followed in Don's footsteps when it comes to prep time. Most people in the real world agree that a presentation should be rehearsed several times, just not so many that it seems rehearsed. Having run through the presentation at least a few times helps to bring your ideas to the forefront of your consciousness, allowing you to remain focused and continue if there are any surprises or distractions.

It is also recommended that when dealing with nerves you don't resort to alcohol or drugs to combat them. It goes without saying these influencers can have a dramatically negative impact on your presentation. It might have flown in the 60s, but certainly wouldn’t be seen as professional today.

Speak Eloquently

Eloquence in speech is one of those things that is hard to define, but you know it when you hear it. The right words and the right timing working in harmony contribute to powerful, eloquent speech that is capable of moving an audience to tears or firing them up for action.

A great example of eloquent speech is observed when Don presents Kodak with a name pitch for their new slide projector. His presentation literally leaves the clients speechless, but in a good way. Even after he is done speaking, his profound words linger in their consciousness.

One will observe the specific timing and words chosen during the presentation. Don's words reach deep into the soul, drawing out memories of comforting nostalgia. And his rhythmic cadence with deliberate pauses allows his audience to "feel" what he's saying, giving them time to process and marinate the words.

In addition to Don's presentations, there are many other resources out there to help you speak more eloquently. A quick internet search will yield hundreds of helpful tips.

Have Confidence in Yourself

Confidence plays a big part in establishing credibility and gaining your audience's trust. Look confident and you'll quickly look like someone who knows what they're talking about. Speak with conviction and your audience will also have confidence in what you're saying.

This is also where body language comes into play. Stand up straight and look the audience in the eye and you'll radiate confidence. Your audience will find it more difficult to listen to you if you slouch and look down at your notes the whole time.

How well prepared you are and how well you "know" your idea can also impact how confident you are. Preparing for and facing objections and sticking by your words shows passion and helps to persuade those who would normally stand unwavering. Don does just this despite second thoughts from an unsure client in this clip.

While you may not frequent any ad industry board rooms any time soon, chances are you will have to give a presentation of your own at some point in time. Take it from Don and remember to prepare for your presentation and exude eloquence and confidence while giving it, and you'll be able to sell your ideas to any audience.

How to Present Complexity With Clarity

Cartoon: Yeah, but it's a data transfer system I can understand. I recently came across this cartoon and started laughing out loud. It really resonated with me. I relate to that guy who's defaulting to something he knows and something he can understand. It's that old adage: Keep It Simple, Stupid.

Yet, so many presentations are like coming face- to-face with big data. And they make you want to jump out the window. This is especially true with financial, technology, and scientific presentations. I know how it feels when I buy a new piece of technology. I can't bear to look at the user manual. I'll either watch a how-to video or call upon my technical assistant because she speaks 'Geek' and English.

Apparently, there's too much geek being spoken in the workplace.

Wouldn't it be great if you could transfer your data into the minds of your listeners as easily as pushing a button? Recently, the actor Alan Alda was on the morning news promoting a new career. He's coaching scientists how to present to Congress. When scientists present to congressional committees, their audience doesn't understand what they're recommending. Their gobbledygook is as confusing to Congress as legislation is to the rest of us. The impact is they don't get the funding they need.

When I coach executives and leaders who are presenting at high-stakes venues or before the executive committee, the complaint is that they aren't succinct. Here are 5 tips for communicating simply and clearly.

  1. Avoid using acronyms, buzz words, and jargon. Never assume your audience knows the meaning of company or industry jargon. Use the complete word or description initially. Later in the speech, you can use the acronym - after you've defined it.
  2. Use analogies and metaphors from every day life. When speaking about something complex or technical, an analogy or metaphor will boil it down to its simplest essence. Recently a client was presenting about clinical trials. The slide was busy and there were a lot of complex details. I recommended that she refer to the clinical trial timeline as a dashboard. The dashboard metaphor simplified the timeline so the audience could understand the details without getting lost in the weeds.
  3. Less is more: use shorter words and fewer of them. There is a misconception about using a large vocabulary when presenting. While it can make you sound smart, it can also confuse your audience. Simplicity equals clarity. Most marketing copy is aimed at an 8th grade reading level. While this makes the most erudite public speakers bristle, it ensures that the message is heard. The question is this: Do you want to be clever or clear?
  4. Tell stories. A story has a natural sequence. When you have a lot of data and it's wrapped in a story, it has the same effect as using an analogy or metaphor. People can follow it. They get involved.
  5. Start with the big picture. The biggest mistake technical presenters make, is they get lost in the detail. Start with the helicopter view. Listeners need a roadmap. So give them context. Give them the big idea, and then drill down for details. If you ordered a turkey sandwich and it came with the meat on top of the roll, you would send it back. Well that's the experience your listeners have when you start with detail. Save the meat for the middle of your presentation. Use a speech template and plug in your data to keep your presentation organized and simple.

Use these tips to present big data with clarity, and your presentation will become a data transfer system that your listeners understand.

Craft and Deliver Your Presentation With Clarity, Confidence and Impact.

The Secret to Persuasive Fundraising Presentations

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Persuasion is an art. When you're making a presentation pitch for funding or donations, the landscape can become competitive. When I was on the board for New York Center for Interpersonal Development, a non-profit, we made a lot of presentations to solicit donations. In typical fashion, these presentations involved showing the history of the organization, the mission, a video presentation, and highlighting the non-profit's results. The executive committee and board members would speak on behalf of the organization and would try to persuade potential donors to support their cause.

At one point, we discovered the most potent, powerful means of persuasive presentations. No matter how eloquent we thought we were, we were not as successful as the time we gave the floor to a couple of teenagers who spoke about their experience. Instantly, people started reaching into their pockets. Our mantra became, "Shut up and let the kids speak."

JDRF, a non-profit dedicated to curing Type I Diabetes, has realized this powerful technique. Recently, I found this video of a 13 year old boy who will represent Pennsylvania at the 2013 Children's Congress. Take a look, and see for yourself why kids are the most persuasive presenters.

Hillary Clinton's Face Improves Women's Public Speaking

Fear of public speaking continues to be a top fear for both men and women. Overcoming public speaking fear is a must for anyone who is serious about success. I know a lot about boosting public speaking confidence. I use a number of techniques to help my clients master public speaking and overcome their fear and anxiety. In the 20 years I've been in business, I've utilized  many approaches including breathing, NLP (neurolinguistic programming), acupressure, etc.

But for the first time, there is a technique that never occurred to me.

According to a study in the May issue of the Journal of Experimental Social Psychology, women and men each spoke before an audience. The researchers placed a picture of Bill Clinton on the back wall in one room and a picture of Hillary Clinton in another room. Some back walls were blank. The women who presented in the room with Hillary's picture on the wall performed better and gave longer speeches. The evaluations were more positive for the women who spoke in the room with Hillary's photo.

This study takes the impact of female role models to a whole new level. While I don't recommend simply pasting Hillary's picture on the wall and expecting a standing ovation, presenters who've worked on their speaking skills and still feel anxious may benefit by imagining their role model. To read the entire article, click here.

Here are some of my resources for public speaking fear and nervousness: